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If you have a software product that relies on server based technology, and don’t have an in house IT staff, we offer a series of solutions to keep your product up and running. Clear Idea’s support services are tailored to your unique needs and range from around-the-clock support to per incident non-contractual services.
Web Application and Server Monitoring
Our high resolution monitoring software can make sure that your web based application is up and running at all times. Our team is notified the minute something goes wrong and we are on the case to make sure you get back up and running as soon as possible. Minimize downtime and rest assured that we’ve got you covered!
Support Contracts
We offer quarterly, semiannual, or yearly packages of Level 1 and Level 2 support incidents to make sure your product is running in tip top shape. Varied support levels provide flexibility to meet your individual needs without hindering the user experience that you provide to your visitors.
Per Incident Support
If a support contract isn’t for you, we offer Level 1 and Level 2 per incident pricing. Clear Idea can provide application support on an as needed, per incident basis with competitive pricing options to fit your needs when you need help the most.
24-7 Support
We offer 24-7, round the clock support as an optional addition to monitoring and support contracts. This is a must if your product operates in multiple time zones. Don’t stress downtime or off-peak support issues, Clear Idea is here for you 24 hour a day and 7 days a week in every time zone, around-the-world.
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Reach Us At
P +1.888.320.CODE (2633)
info@clearidea.us
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Located At
2627 Mall Drive
Sarasota, FL 34231
United States
Located in the Gulf Gate area.
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